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Formerly Job Futures

MEDIA RELEASE: CoAct celebrates 20 years of success and achievement

MEDIA RELEASE: CoAct celebrates 20 years of success and achievement

Leading community service provider, CoAct is celebrating 20 years of success and achievement, helping people around the country find jobs and connect with their community.

In 1997, the national not-for-profit (formerly known as Job Futures) developed the first ‘social franchise’ of its kind in Australia.

Today as CoAct, the organisation is still driven by the shared belief that sustained employment transforms lives.

CoAct CEO Matt Little says the anniversary milestone is testament to the success of a unique collaborative business model with Service Partners all over Australia. “When the government first outsourced public employment programs in 1997, it created an environment of competition, rather than collaboration,” he said.

“We quickly recognised that the best chance of success for small, community-based providers was to combine forces and tender collaboratively as a single provider. The result is a proud history of changing lives and strengthening our communities.”

CoAct’s philosophy has always been based around the belief that there is nothing more important than helping people who are socially excluded move towards work and lifelong learning.

CEO Matt Little adds that each of CoAct’s 100+ Service Partners they have worked with over the past 20 years have had a significant role to play.

“The real impact of our work is found in the transformation of people’s lives through sustained employment, and the positive flow-on effects this has in the community. Then there’s our collective impact, where sharing ideas across our network positively impacts on more and more lives across the country,” he said.

Over the years, CoAct and its Service Partners have worked closely with job seekers, employers and government to solve issues and enhance employment services.

This includes servicing some of the most disadvantaged communities across Australia by partnering with local Aboriginal organisations, developing a new and improved customer-focused disability employment model, as well as delivering benefits to individuals and their communities through youth-focused programs.

CEO Matt Little says that despite an ever-changing employment landscape CoAct continues to go from strength to strength.

“CoAct was born as a result of problem solving, innovative thinking and collaboration. It’s these traits that allow us to be strong agents of change – in the sector, the wider community and most importantly, in people’s lives,” he said.

Not only has CoAct stayed relevant and a leader in its field, but it continues to innovate by listening closely and identifying the needs and strengths of job seekers.

CoAct looks forward to the next 20 years and our shared commitment to making Australia a better, more inclusive place to live.




Media enquiries:

Matt Little


07 3135 6608


Kirsten Ibbotson

General Manager – Customer and Brand

02 8281 2411



CoAct is a national network of locally-embedded community service providers working together to create social and economic opportunities for Australia’s disadvantaged. We operate solely for community benefit and invest over 90% of all revenue back into the same communities in which services are delivered.

Let us co-design a street-wise solution for your organisation that addresses your business needs and brings opportunities to your community.

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