With a worldwide reputation as the leading leisure resort in the Cairn’s region, Cairn’s Colonial Club Resort has a high standard of quality to uphold. The Club prides itself on their friendly, helpful staff and is working with local employment services provider and CoAct Service Partner, Workways, to ensure this level of customer service continues.
The Cairns Colonial Club Resort relies on Workways as their provider of choice for all their recruitment needs. Through face-to-face contact, email and telephone, Workways are able to advertise and fill any upcoming Club positions with quality job seekers. Not only has the resort employed 21 staff in the last 12 months, they have also worked with Natalie O’Brien at Workways to create opportunities for work experience, traineeships and trade apprentices.
"The resort employed 21 staff in the last 12 months..."
They also utilise a variety of strategies to assist job seekers in the workplace including a buddy system for employees where English is their second language. They are committed to tailoring the team aroundthe job seeker, including supervisors and colleagues, to create a welcoming and supportive environment. The Club recognises that feeling valued in, and connected to, your role is integral to workplace success, particularly for job seekers who may have struggled to gain long-term employment in the past.
The Club is committed to employing job seekers from a variety of backgrounds and with varying skill levels, training and supporting them towards long term employment within the Resort. In addition, the Club has also utilised the Youth Pathways Project to connect young people with a background in hospitality to traineeships within the Club. Furthermore, for upcoming renovations, the Resort has facilitated a meeting between their building contractors and EFT provider STEPS, to create trade apprenticeships for Workways clients. Now that is truly going above and beyond for their community!
"The Club recognises that feeling valued in, and connected to, your role is integral to workplace success."
Employer partnerships play a critical role in supporting employment services providers, like Workways and other members of the CoAct network, to help disadvantaged Australians find work.
If you are a job seeker struggling to find work or know someone who could benefit from dedicated job search support, contact CoAct today.