Casey Dickinson and the team at Community Solutions in Cannonvale were surprised and delighted when a beautiful big bunch of flowers arrived at the office last month. The flowers were a thank you from job seeker Colleen, who was so appreciative of the help she’d received she wanted to give a little something back.
"The flowers were a thank you from job seeker Colleen, who was so appreciative of the help she’d received she wanted to give a little something back."
When Colleen came to Community Solutions, she had been unemployed for more than a year and was dealing with significant health issues. She was also struggling to make ends meet financially, and her housing situation was unstable. All these things meant Colleen was suffering from severe stress. But she was determined to find work, and was willing to travel anywhere to find it.
The first thing Community Solutions’ Employment Consultant, Casey, noticed about Colleen was that she was bubbly and had a very kind nature. Colleen revealed she had always been interested in caring for others, and was keen to explore opportunities in community services. Casey thought she would be a perfect candidate for a role with the Endeavour Foundation, and placed Colleen with the organisation.
In addition to helping Colleen secure a job, and providing transport and clothing to make sure she arrived on time and looked the part, Casey also connected Colleen with counselling and health supports. “There are often underlying issues which can impact someone’s ability to find and keep a job, like their mental health, for example,” explains Casey. “If you don’t work with the job seeker to put a plan in place to address these issues then you may find that even if they do get a job they aren’t able to keep it.”
“There are often underlying issues which can impact someone’s ability to find and keep a job, like their mental health, for example,” Casey, Employment Consultant, Community Solutions
Colleen is now much more positive about her future, and has become less stressed as a result of the financial stability provided by her job. She is undertaking study to gain a Certificate III in Community Services, and hopes to do more training in disability support so she can progress to a more advanced role. The Community Solutions team continues to work with Colleen, to provide ongoing support for her studies and to help her find alternative accommodation that better suits her needs.
Collen told Casey and the team on a number of occasions that she was extremely grateful for their patience and reassurance. Along with the flowers that she sent to the team was a card that read: “Thank you so much for all your help. You have really worked so hard and you never gave up on me.” For Casey, the never-give-up attitude is simply “all part of the job”.
If you know someone who could benefit from an employment services organisation that goes the extra mile for its clients, visit the CoAct website to find your nearest provider.