We started out in 1997 in response to a dramatic shift in the way community services were delivered in Australia. It was a time when the delivery of public employment programs was outsourced, creating a competitive rather than collaborative environment.
Private, community-based and public sector providers began competing against each other for government contracts to deliver employment services. Our founding members recognised the best chance of success for community-based providers in this new environment was to combine forces and tender collaboratively as a single provider. So we developed the first ‘social franchise’ of its kind in Australia, where the members own the parent company.
Over the years we have delivered many vital but unfunded community services, often in regional and remote areas, as a response to community need. We have a reputation for working with some of the most disadvantaged people and communities in Australia.