Did you know that one in two Australian workers will experience workplace bullying at some point in their career? And young people are more at risk, with 40% of people who have experienced workplace bullying saying it occurred in the early stages of their working life1. Bullying can make people feel less confident and uncomfortable at work, and can lead to serious mental health issues, like anxiety and depression.
"40% of people who have experienced workplace bullying saying it occurred in the early stages of their working life."
Taylor was one of the unlucky ones, becoming a victim of workplace bullying in one of her first jobs out of school. She experienced significant and sustained bullying, and with no support from her employer, Taylor’s confidence plummeted. Taylor quit the job, but the prolonged bullying had left her with anxiety and depression. Hoping to turn her fortunes around, Taylor approached The Personnel Group and enrolled in their Transition to Work program.
Transition to Work is a program specifically designed to help young people find a career pathway through study or workplace participation. The Personnel Group is one of three CoAct members who are delivering this vital program across Australia. As part of the program, participants receive specialised coaching to help them build their confidence – a factor that was critical to Taylor’s journey.
"Transition to Work is a program specifically designed to help young people find a career pathway through study or workplace participation."
Working with her dedicated case manager, Ben, Taylor identified an interest in administrative work. While she had limited practical experience in this area, Taylor displayed excellent organisation and time management skills and a strong work ethic. Ben recommended Taylor enrol in a Certificate III in Business Administration at the local TAFE to develop her professional skill-set. He also helped her to create a strong resume and cover letter, and worked with her on the process of seeking out and applying for appropriate jobs.
But it wasn’t just job skills that Taylor needed help with. The biggest barrier to gaining employment was Taylor’s diminished confidence and mental health concerns. Ben worked closely and consistently with Taylor to overcome these issues, focusing on building her resilience and self-assurance. Ben also supported Taylor to obtain her driver’s license, enabling her to apply for a wider range of jobs.
"Taylor’s anxiety and depression symptoms have lessened and she has shown a marked improvement in confidence."
Thanks to the support she has received from Ben and The Personnel Group team, Taylor’s anxiety and depression symptoms have lessened and she has shown a marked improvement in confidence. Through her study, she has learnt and subsequently demonstrated higher-level administrative skills, and she is engaging more positively with her peers every day. Taylor’s professional goal is to obtain sustained employment in an administrative environment, where she can put her organisational skills and passion to good use.
If you know someone who could benefit from an employment services organisation that goes the extra mile for its clients, visit the CoAct website to find your nearest provider.